Privacy Policy

Introduction

Clearview Fencing Pretoria ("we", "us", or "our") is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA). This privacy policy explains what data we collect, how we use it, and your rights as a data subject.

Information We Collect

When you submit an enquiry through our contact form, we collect the following personal information:

• Your full name
• Phone number
• Email address
• Your message or project details

We do not collect any personal information automatically through cookies, tracking pixels, or similar technologies for advertising purposes.

How We Use Your Information

Your personal information is used solely for the following purposes:

• To respond to your enquiry about our fencing services
• To provide you with a quote or estimate
• To communicate with you about your project

We do not use your information for marketing, advertising, or any purpose other than responding to your specific enquiry.

Third-Party Services

Our website uses the following third-party services that may process limited data:

• Cloudflare — Our website is hosted on Cloudflare Pages. Cloudflare may process basic server logs (IP addresses, browser type) for security and performance purposes. See Cloudflare's Privacy Policy.
• Elfsight — We use an Elfsight widget to display Google Reviews on our website. Elfsight may set functional cookies required for the widget to operate. See Elfsight's Privacy Policy.
• FormSubmit — Contact form submissions are processed through FormSubmit, which delivers your enquiry to our email. See FormSubmit's Privacy Policy.

Cookies

Our website does not use advertising or tracking cookies. Essential cookies may be set by our hosting provider (Cloudflare) for security purposes and by the Elfsight reviews widget for functionality. These are strictly necessary and do not track your browsing activity across other websites.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected — typically for the duration of your project enquiry and any resulting work. Once a project is complete and there is no ongoing business relationship, we will delete your personal information within a reasonable timeframe unless required by law to retain it.

Your Rights Under POPIA

As a data subject under POPIA, you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to the processing of your personal information
• Lodge a complaint with the Information Regulator of South Africa

Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. Our website is served over HTTPS, and form submissions are transmitted securely.

Contact Us

If you have any questions about this privacy policy or wish to exercise your rights under POPIA, please contact us at:

Email: privacy@clearviewfencingpretoria.co.za
Business: Clearview Fencing Pretoria
Location: Pretoria, Gauteng, South Africa

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be reflected on this page with an updated "last updated" date.